Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via available services (USPS, UPS, Fedex primarily) usually with tracking. If you prefer delivery with required signature, an additional cost may be applied, so please contact us before choosing this method.

If you are in the DC area local pick up may be able to be arranged, or drop off, and in some instances even same day. Contact us to arrange this option. Depending on the item and other details you may be eligible for a discount from the list price.

We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.